Shipping and Delivery

Shipping and Delivery

Learn about our shipping options and delivery times at Brunel Home.

Shipping Areas

We currently ship to addresses within Romania. We are working to expand our shipping coverage in the future.

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email once your order has been shipped.

Delivery Times

Estimated delivery times from the date of shipment:

• Bucharest and surrounding areas: 1-2 business days
• Major cities: 2-3 business days
• Other areas: 3-5 business days

Please note that these are estimates and actual delivery times may vary depending on your location and courier availability.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order weight. We offer free shipping on orders over a certain amount - check our current promotions for details.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the courier's website.

Delivery Issues

If you experience any issues with delivery, such as:

• Package not received within estimated timeframe
• Damaged package upon arrival
• Missing items

Please contact us immediately so we can resolve the issue.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

For questions about shipping and delivery, please contact our customer service team.